Refund and Returns Policy

Sure! Below are standard website policies tailored for your business Farooq Collection. You can copy these directly to your site or modify them further to suit your specific requirements.

Privacy Policy

Farooq Collection (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

Information We Collect:

Personal Information: Name, email, phone number, shipping address, billing address, etc.
Order Details: Products ordered, order value, and payment details.
Cookies & Usage Data: For website analytics and improving user experience.

How We Use Your Information:

To process and fulfill orders.
To communicate with you regarding your orders or customer service inquiries.
To send promotional emails or newsletters (you can opt out).
To improve our website and customer experience.

Sharing of Information:

We do not sell or rent your personal data. Information may be shared with trusted third parties for payment processing, order fulfillment, or legal obligations.

Security:

We use industry-standard security measures to protect your personal data, but no system is completely secure. Use the site at your own risk.

Contact:

For questions, please contact us at farooqarts1@gmail.com or call 03067624477.

Refund Policy

At Farooq Collection, customer satisfaction is our priority. Please read our refund policy below.

Eligibility for Refund:

Refunds are applicable only if the item is damaged, defective, or incorrect.
Requests must be made within 7 days of delivery.

How to Request a Refund:

Email us at farooqarts1@gmail.com with your order number and a photo of the product.
Upon approval, we will process the refund to your original payment method or issue store credit.

Non-Refundable Items:

Sale items or discounted products.
Products damaged due to misuse or negligence.

Shipping Policy

We strive to deliver your orders swiftly and safely.

Shipping Locations:

We ship across Pakistan.

Shipping Time:

Orders are processed within 2–3 business days.
Delivery time may vary between 3–7 business days depending on your location.

Shipping Charges:

Charges are calculated at checkout based on location and order weight.

Delays:

While we aim to meet delivery timelines, delays may occur due to unforeseen circumstances.

Contact:

For shipping inquiries, please email farooqarts1@gmail.com or call 03067624477.

Terms of Service

These Terms of Service govern your use of the Farooq Collection website.

Use of Website:

By accessing this site, you agree to comply with these terms and all applicable laws. You may not use the site for illegal or unauthorized purposes.

Orders:

We reserve the right to cancel or refuse any order for any reason. Product descriptions and prices are subject to change without notice.

Intellectual Property:

All content (images, logos, product descriptions) is the property of Farooq Collection and may not be used without permission.

Limitation of Liability:

We are not liable for any direct or indirect damages arising from the use or inability to use our website.

Governing Law:

These terms are governed by the laws of Pakistan.

Business Information:

Farooq Collection
Email: farooqarts1@gmail.com
Phone: 03067624477
Address: Tata Bazar, Chaudhary Floor Mill Chowk, Sir Syed Town Main Road, Beside Dr. Saeed Akbar, Shop No. 544E, Faisalabad.